Delivery and Returns

ONCE YOUR ORDER HAS BEEN PLACED, IT WILL USUALLY BE DISPATCHED WITHIN 2 – 5 BUSINESS DAYS (UNLESS IT IS A PRINT-ON-DEMAND PRODUCT - clothing, Accessories).
ESTIMATED DELIVERY TIMES:
UK 2 – 5 DAYS
EUROPE 1 – 2 WEEKS
REST OF THE WORLD IS 1 – 4 WEEKS

ARE SET IN ACCORDANCE WITH CURRENT UK ROYAL MAIL GUIDANCE BY WEIGHT AND DESTINATION REGION AND CALCULATED AT THE CHECKOUT
(UNLESS IT IS A PRINT-ON-DEMAND PRODUCT SHIPPED FROM ANOTHER COUNTRY).

AND OTHER FEES IMPOSED ON YOU BY YOUR COUNTRY MAY APPLY TO INTERNATIONAL ORDERS.

ANY CLAIMS FOR MISPRINTED/DAMAGED/DEFECTIVE ITEMS MUST BE SUBMITTED WITHIN 7 DAYS OF RECEIVING THE ITEM. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. YOUR ITEM MUST BE IN ITS ORIGINAL PACKAGING. YOUR ITEM NEEDS TO HAVE A RECEIPT OR PROOF OF PURCHASE.

ONCE YOUR RETURN IS ACCEPTED WE WILL SEND YOU INSTRUCTIONS ON HOW AND WHERE TO SEND YOUR PACKAGE.
ITEMS SENT BACK TO US WITHOUT FIRST REQUESTING A RETURN WILL NOT BE ACCEPTED.

PLEASE NOTE, YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES. WE STRONGLY RECOMMEND THAT YOU USE A TRACKABLE METHOD TO MAIL YOUR RETURN.

WE WILL INSPECT YOUR ITEM AND NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL IMMEDIATELY NOTIFY YOU OF THE STATUS OF YOUR REFUND AFTER INSPECTING THE ITEM.

IF YOUR RETURN IS APPROVED WE WILL INITIATE A REFUND TO YOUR CREDIT CARD (OR ORIGINAL METHOD OF PAYMENT). YOU WILL RECEIVE THE CREDIT WITHIN A CERTAIN AMOUNT OF DAYS, DEPENDING ON YOUR CARD ISSUER'S POLICIES.
SHIPPING COSTS ARE NON-REFUNDABLE.IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

MAY BE POSSIBLE FOR CLOTHING ONLY IF THE SIZE IS NOT SUITABLE.

IF YOU HAVE ANY QUESTIONS CONCERNING OUR RETURN POLICY PLEASE GET IN TOUCH WITH US AT: HELLO@ARTGBDESIGN.COM